Our Telephone Sales Excellence App provides telesales people with a pocket guide to a well structured professional approach.
- The purpose and role of a telesales professional.
- What to think about when trying to understand customers.
- How to prepare thoroughly for any telephone sales call.
- The importance of collecting and storing accurate customer records.
- The importance of a clear and concise value proposition.
- The consultative telephone sales process of engaging, eliciting and executing to ensure you understand your customer and provide solutions that meet their needs.
- How to use your voice and best practice communication techniques for the telephone.
- Closing and asking for the business, as well as seeking out referrals.
- Having a good strategy you can implement effectively.
With top content from leading business coaches, the Telephone Sales Excellence App is the ultimate guide for telesales people wanting to develop their skills.