Performance Management & Capability Frameworks
Motivating Behavioural Excellence
Bigrock were asked to manage the transition from simply measuring and rewarding hard sales metrics to capturing the actual impact on customers and other commercial outcomes.
- A Senior Leaders Launch Event to win hearts and minds of key stakeholders, explain the extent of the change programme and each individual leader’s role as both a people developer and a champion of change.
- A Performance Excellence Course for managers where we explained best practice use of the Performance Management & Capability Framework. The course also explored the development cycle, including how to;
– Select the right development interventions
– Run empowering development review meetings
– Carry out objective observations
– Coach team members to reach their potential
- Managers Cascade Training & Preparation Programme to enable managers to cascade training to their Financial Consultants.